Shipping policy

Shipping Policy

Thank you for shopping with XYRA Care.

Order Processing
All orders are processed within 1–2 business days (excluding Sundays and public holidays). Once your order is processed, you will receive a confirmation message/email with tracking details.

Shipping Time
Delivery usually takes 3–7 business days depending on your location. Remote areas may take slightly longer.

Shipping Charges
Shipping charges (if applicable) will be calculated and shown at checkout before you complete your purchase.

Free Shipping
We may offer free shipping on orders above a certain value. Any such offers will be clearly displayed on our website.

Order Tracking
Once your order is shipped, you will receive tracking details via SMS or email so you can track your delivery.

Delays
While we strive to deliver your order on time, delays may occur due to unforeseen circumstances such as weather conditions, courier delays, or high order volume. We are not responsible for delays caused by third-party courier services.

Incorrect Address
Please ensure that your shipping address and contact details are correct. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Damaged or Lost Packages
If your order arrives damaged or is lost during transit, please contact us within 24 hours of delivery with photo/video proof. We will assist you in resolving the issue.

Contact Us
For any shipping-related queries, please contact us:

Email: kpmarketingmlp@gmail.com